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Niagara Falls · Canada

Empress Inn and Suites by the Falls

From around US$63.96 a night — varies by your dates

5951 Clark AvenueView on map
Good
1,632 reviews
6.3
1 / 33
Accessible parkingWiFi availableFree WiFiParkingNon-smoking roomsAir conditioning24-hour front deskRestaurantRoom serviceHeatingFamily roomsLaundryLuggage storageFax/photocopyingSoundproof roomsIroning serviceCasinoNon-smoking throughoutPrivate parkingDaily housekeepingDesignated smoking areaAllergy-free roomATM/cash machine on siteVending machine - drinksOutdoor furnitureCoffee Shop on siteStaff adhere to local safety protocolsPhysical distancing rules followedCashless payment availableFire extinguishersFirst aid kit availableSmoke alarmsCCTV outside propertyCCTV in common areasScreens / Barriers between staff and guests for safetySecurity alarm
Stay1 night

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17 Sept18 Sept · 1 night · 2 guests

About this hotel

Empress Inn and Suites by the Falls is a 3-star hotel in Niagara Falls, Canada.

Prime Location near Niagara Falls Luxurious Room Amenities Each room at Empress Inn and Suites by Elevate Rooms boasts a microwave, fridge, and a flat-screen cable TV. Upgrade to a room with a spa bath for extra relaxation. Convenient Facilities Enjoy free Wi-Fi, BBQ facilities, and 24-hour reception during your stay. Paid parking is available on-site for your convenience. Nearby Attractions Explore Fallsview Casino, Clifton Hill, and Marineland Canada all within a short distance from the hotel. Experience comfort and convenience at Empress Inn and Suites by Elevate Rooms. Book now for an unforgettable stay!

Guest reviews

2.4
Poor
5 reviews

Timeline — click any square to jump to that review

Jul 26Jul 26
Showing 5 reviews
nancysH2284SM🌐
25 Jul 2026
2.0

Not good

Was not nice, there was a big fight outside our door. Only 1 towel for 2 people, the mattress was sunk in the middle and after we arrived we paid all that money we had to pay to park our car ??? on the property. When we checked in there was 1 person on the desk many, many people trying to check in. Things were not explained when we made the reservation

Sylviane🇫🇷
25 Jul 2026
1.0

More negative than that ... impossible

Pros: The location Cons: I was assigned a room with a broken air conditioning button. I had to complain to get another one, the second room had a shower that didn't work... what a shame this establishment

Mesa🇨🇦
24 Jul 2026
5.0

Pros: It's clean Cons: The TV is not connected to the internet.

Pros: It's clean Cons: The TV is not connected to the internet.

Emad🇨🇦
23 Jul 2026
3.0

You get what you pay for.

Pros: The location was good. The room had a fridge and microwave. Staff were helpful. Cons: Wasn't clean. The towels were stained, even the extra ones. The sheets were stained. The room was dusty. The corners hadn't been cleaned for a while. The room didn't have a hairdryer and we had to ask for it.

Mohammad Asif🇨🇦
23 Jul 2026
1.0

Very disappointing stay with rude service, a dirty room, and I would not recommend this hotel to anyone

Pros: The only positive thing was that the hotel is close to Niagara Falls. Other than the location, I did not enjoy my stay because the service and the condition of the hotel were very disappointing. Cons: This was the worst hotel experience I have ever had. The receptionist was rude and refused to show me where my room or the parking area was, even though it was my first time in Niagara Falls and I asked politely for help. He simply told me to pay, take the keys, and find everything myself. The room was dirty, the property did not feel safe, and the customer service was unacceptable. Hotels

Typical weather

September here averages 19°C, with around 81mm of rain across the month.

A twenty-year average for this area — a guide to what to pack, not a forecast.

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