Very bad customer service
Pros: I booked in advance and once I was on my way (hours away) I was sent and email/txt saying they had overbooked and I should find another place. Very very bad customer service Cons: Very bad customer service
From US$69.90 a night — recent price
9515 Pendelton PikeView on map17 Sept → 18 Sept · 1 night · 2 guests
Extended Stay America Select Suites - Indianapolis - Lawrence is a 2-star hotel in Fishers, United States.
Convenient Location Located within close proximity to major attractions like the Indianapolis Motor Speedway and Indiana State Fairgrounds, Extended Stay America Select Suites in Fishers offers a prime location for travelers looking to explore the area. Comfortable Accommodations The air-conditioned rooms with private bathrooms, free WiFi, flat-screen TVs, and free toiletries ensure a comfortable stay for guests. Each room also includes a wardrobe for convenience and storage. Nearby Attractions With Marsh Grandstand and Clowes Memorial Hall of Butler University just a short distance away, guests can easily immerse themselves in the local culture and entertainment options during their stay. Experience convenience, comfort, and nearby attractions at Extended Stay America Select Suites - Indianapolis - Lawrence. Book now for a memorable stay!
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Very bad customer service
Pros: I booked in advance and once I was on my way (hours away) I was sent and email/txt saying they had overbooked and I should find another place. Very very bad customer service Cons: Very bad customer service
Pros: Nothing the staff is terrible Cons: It was nasty
Pros: Nothing the staff is terrible Cons: It was nasty
The check-in process went smoothly, with no issues
The check-in process went smoothly, with no issues. However, less than 20 minutes after arriving in my room, I found cockroaches—including some near the trash can. I killed them and initially gave the hotel the benefit of the doubt, but more kept appearing in different areas of the room, even on the bed. At that point, I was no longer comfortable staying there, so I went to the front desk to check out, but there was no one there to assist me. I then tried to cancel through Booking.com to get a refund, but I received no response.
Didn’t actually stay because the place was filthy and staff was rude and flat out disrespectful.
Cons: The front desk staff was the rudest I have ever experienced while traveling. I waited for 30 min to check in and when I finally got to the desk, I politely asked if the room I had reserved was still the same and the lady went off on me. I was floored because I was just double checking after she had told 2 people in front of me that they were out of those rooms. I saw three separate families leaving because the place was disgusting.
Pros: Drea, the concierge was very helpful and professional Cons: The room smelled a little of animal urine and I found a small dried animal turd on the bathroom floor behind the door.
Pros: Drea, the concierge was very helpful and professional Cons: The room smelled a little of animal urine and I found a small dried animal turd on the bathroom floor behind the door.
September here averages 19°C, with around 81mm of rain across the month.
A twenty-year average for this area — a guide to what to pack, not a forecast.