Cons: 5 nights without air conditioning, apparently also before and after according to other reviews
Cons: 5 nights without air conditioning, apparently also before and after according to other reviews. Room change not possible. Staff is mostly helpless with problems.
I like the bedroom, it's up to standard.
I like the bedroom, it's up to standard.
Pros: The location is excellent
Pros: The location is excellent. Transport nearby - bus and boat. Breakfast is good, but it could be more varied, as it is the same every day.
Cons: But the check-in and reception staff are a nightmare. At first, they gave us a room where other people were staying. They couldn't immediately switch us to our room type, so they gave us a temporary one of a lower class and said they would move us in the morning. In the morning, new employees arrived who had no idea about this issue. We had to explain everything again and were told the room would only be available in the evening. In the evening, n
I do not recommend and I do not see any reason to return.
Pros: Good location, close to public transportation, the option to use Uber Boat was very helpful. The room was spacious, we were lucky because the air conditioning in our room happened to work despite a prolonged malfunction in a large part of the property. Nearby there is a Tesco Express.
Cons: Contrary to the information provided in the offer, there is practically no Wi-Fi in the property, which is really surprising in today's times. There was no possibility to connect to the network in the room, and despite reporting the issue in the morning and evening for 3 consecutive days, it was not r
Pros: Location and river boat to Canary Wharf.
Cons: The fire alarms went off multiple times throughout the night, and none of the staff knew why
Pros: Location and river boat to Canary Wharf.
Cons: The fire alarms went off multiple times throughout the night, and none of the staff knew why. We were up and down from bed in the early hours of the morning so many times. The next morning, extremely tired, I asked the receptionist what had happened, and he replied, 'I don't know.' There were no fire marshals or staff visible while the hotel was being evacuated.