Fine hotel, excellent staff
My company (an airline) often houses our employees at this hotel, but this was my first experience at the Aloft airport in Cleveland. I have stayed at many Alofts over the years, and you can always expect a clean and comfortable stay. However, I need to specifically acknowledge the excellent staff at this particular property. I have never felt the need to rush to TripAdvisor to rave about a business until now. Upon checkin we were greeted by front desk staff with a smile, with humor, with genuine interaction. I wish I got the name of the front desk associate at the time, but even when I had to