Do not trust them with your trip. Working like mafias
Pros: Our parents’ accessible room was booked months in advance, yet it was given to another guest. We only found out upon their arrival, after a 26 hour journey, and had to urgently find them another place to stay. This was extremely disappointing and stressful, especially given how far in advance we had made the reservation Cons: They took our money, never provided the room, and still haven’t refunded us. Booking is staying silent, while both sides seem to be avoiding responsibility. We will not let this go. Complaints have already been filed with the relevant accessibility organizations in