Excellent experience all round.
We arrived late in the evening on the 7th of November, and were welcomed with a friendly face and a welcoming smile. The services all round were excellent. I also have to comment on the individual in the dinning hall. I wish I had known his name, I think may have also been a manager in the dinning hall. He showed excellent customer service skills and service. This person consistently provided exceptional service by attentively listening to the customers concerns, responding with patience and resolving issues efficiently, often receiving praise from customers for their helpful and friendly deme