Avana Suites

The rooms smelt very musty like an old persons house and the shower was terrible. Couldn’t get the right balance between hot and cold at all. I paid 150$ a night and it was worth about 60$ a night just absolute shocking. One time while I was out they cleaned my room and made my bed but forgot to lock the door. I had hundred of dollars worth of gaming equipment in the room and they just forgot to lock it. The place is a 3 out of 10 and o would only recommend staying here if it’s absolutely necessary.

We booked two studios. The location is excellent however the rooms have a lot of issues. We had broken drawers, no tea towels, no facecloths, no toilet roll holder, broken towel rail, expired milk sachets, no storage in one room, no sky but sign says has 60 sky channels, broken light switches and power outlets were disfigured, dirty cups, dishwashing liquid in Pepsi and Powerade bottles, 1 pillow each on bed per person. If you want a cheap motel to just sleep overnight and spend little time in then that’s fine but really needs some TLC and updating.

When we arrived they had no record of our booking even though we had paid in advance, they put us in a room that looked nothing like the pictures online and smelled damp. Advertised as having 50+ sky channels but not in our room. No hair dryer, the coffee maker was an electric jug. Not great.

Poor communication between staff in terms of checking in. Facilities aren’t up to scratch. Best thing was the Sky and Shower.

I am particularly fussy about hygiene and it looked like the shower hadnt been cleaned properly nor the handbasin