Pros: We requested an extra bed and they provided it Cons: I accidentally purchased a non-refundable room, our visa situation was still uncertain, we could have been denied, I explained the situation
Pros: We requested an extra bed and they provided it Cons: I accidentally purchased a non-refundable room, our visa situation was still uncertain, we could have been denied, I explained the situation to cancel, they did not help in any way, they didn't care