Not great wouldn’t use again
We booked for our wedding anniversary as we wanted something tucked away great start Hotle looked nice got into our room(the deluxe king room) it was very very dated nothing like pics on internet. The bed was awful to sleep in and we had a spa bath witch didn’t work and shower head which could only just reach above my head if I was sitting in the non working bath.
We reported this to reception and nothing was done.
You have to pay extra to use pool which we wasn’t told till after booking.
Wouldn’t recommend
liberaceLondon🌐
21 Aug 2026
4.0Avoid it
One of the worst hotels I’ve stayed in, anywhere in the world.
On arrival you’re greeted by dead shrubs and plants at the entrance. Yes we’ve had a hot summer, but businesses are permitted to use hoses! I suspect they’ve been dead for some time.
The receptionist did her best to enthuse but I could see her heart has been broken that many times.
Endless corridors adorned with garish wallpaper led to the stairs up to another long corridor which looked like it belonged in a government building. The room, when I got there, was a return to the 1970s. Beige, dreadful faded prints on the wall, stained
Coastal42178962107🌐
15 Aug 2026
2.0Spoilt my birthday weekend away.
Absolutely appalling, I’m disabled and was put on second floor with no lift, over 20 steps to manoeuvre, husband complained and they said we’ve got a disabled room you can stay in. That was what we booked! Got into room and it wasn’t very clean, mirror looked like it had water dripping down it, shower stool was rusty to the point of it would be a health hazard, no fan in room and room was as hot as the sun, asked for a fan and surly receptionist said there were none but if they found one they’d bring it to our room however they never asked what room we were in, needless to say we never got a f
Cancelled at another Leisure Club in favour of Forest Hills
I joined Forest Hills Leisure Club a few months ago. At the time, I was also a member of another local hotel Leisure Club. Until recently, I have kept both memberships but, I have recently cancelled my membership at the other Club in favour of the Forest Hills. The amenities could do with some updating (I'm sure the new owners are working on this) but the classes on offer and the instructors are excellent. Paul (Burnett) should take credit for building such a great team.
Coastal22145767774🌐
8 Aug 2026
2.0Ongoing dispute avoid at all costs don't care about members
Joined the spa gym a few months ago on initial inspection upgraded changing rooms , gym ok basic but seemed ok , steam room out of order sign but told new part was ordered and it was temporary , after joining and using , gym treadmill broken still not fixed or replaced , gym classes so hard to book into you literally have to set an alarm 7am each morning to fight to get. On quickest finger first , then less than hours notice places become available, members clearly hogging booking system then cancelling frequently, some classes when I eventually did book on I have attended half full ??? Needs