Willaston · Douglas · Isle of Man

Best Western Palace Hotel & Casino

Name: Best Western Palace Hotel & Casino
Address: Central Promenade, Douglas, IM
Rating: 7.5

Central PromenadeView on map

Very Good

2,744 reviews

7.5

1 / 33

Accessible parkingFitness facilitiesParkingSwimming poolRestaurantRoom service

Stay1 night

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About this hotel

Best Western Palace Hotel & Casino is a 4-star hotel in Douglas, Isle of Man.

Luxurious Accommodation with Stunning Sea Views The Best Western Palace Hotel offers a luxurious stay with modern rooms equipped with all the necessary amenities. Enjoy breathtaking sea views from selected rooms, along with free WiFi throughout the property. Indulge in Delicious Dining Options Savor delicious meals at the Paragon Bar and Restaurant, offering a variety of options for breakfast, lunch, and dinner. Don't miss out on the evening carvery for a satisfying dining experience. Relax and Unwind at the Palace Health Club Take advantage of the hotel's health club, featuring an indoor pool, gym, sauna, steam room, and more, all while enjoying panoramic sea views. Pamper yourself with a spa bath and lounge area for light meals by the pool. Experience luxury, comfort, and entertainment at Best Western Palace Hotel - book your stay now for an unforgettable experience.

Location

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Guest reviews

7.5

Very Good

2,744 reviews

Timeline — click any square to jump to that review

Jul 2026Jul 2026

Showing 5 of 2,744 reviewsSort

Keith Osman🇬🇧

25 Jul 2026

8.0

Pros: Nice position, staff friendly, use of gym facilities, good selection of food. Cons: No fridge, decor and furniture dated

Amy🇬🇧

25 Jul 2026

10.0

10/10 will stay here again. Value for money and a top-tier breakfast buffet with service & a smile

Pros: Very easy check-in with some hiccups with key cards (new system being put in during our stay) that was swiftly put right. Breakfast was amazing and top quality, you really can’t do better in Douglas. Staff all very friendly and helpful. The health suite is excellent and has great opening times. Location superb Cons: Could do with a lick of paint but it’s clean, comfortable, and convenient.

Wilma🇬🇧

24 Jul 2026

10.0

Pros: Very comfortable hotel and very clean, friendly staff. Cons: Nothing to dislike.

TrevGB 🇬🇧

23 Jul 2026

8.0

Genial and pleasant.

Pros: Friendly staff create a homely, almost community, feel about the place. Cons: Yes, it's scruffy in places but overall it's improving. Shame food service stops at 9 pm, just a bit early if arriving off a late flight.

Amy🇬🇧

23 Jul 2026

6.0

Pros: Location was good Cons: The building needs painting and a good tidy up.