Best Western Plus Dunfermline Crossford Keavil House Hotel

Easy check in. Had a big room which was clean and comfortable but very dated. For example net curtains had big holes in! The bed was comfortable. The bathroom clean and nice towels but the shower was very hot and the control didn’t cool the temperature down. Also the radiator was either off of extremely hot. We had it turned down to lowest temperature but it was still extremely hot making the room unbearably hot so we left it switched off. Our room was above the kitchen area and we were woken at 6 by very loud music coming from the kitchen area. We rang reception to complain but couldn’t get a

Room i was given was not a 4 star room, no curtains only wooden shutters that didn't close, tv you couldn't watch because of.its location, dead insects in bath room light, etc. Room picture was not any like any of the pictures on website. I would say 1 star at the best.

Food was good for breakfast and dinner but dinner and drinks every expensive. Pool and gym the best part very relaxing

Amazing place to stay had a great time staff was great as well

Disgusting

There was nothing good about the stay, I followed your description of the hotel and it was not a true reflection of the hotel. I will not stay here again and feel cheated having paid upfront otherwise I would have moved hotels. The shower was covered with long black hair before me taking a shower and this remained on the shower wall for the 3 nights. Disgusting…. The bed was made but the tea, coffee etc wasn’t replenished.