Best Western Plus Suites Downtown

My Stay

All staff were very helpful and nice. Rooms looked great, over all, my stay was great.

Can't accommodate guests, overcrowding and overcharging.

Awful, bad communication from staff. No accountability for parking or vehicles being towed. Hard to navigate if you're not used to downtown. It's sketchy in the area. We had to leave at 6 am to be sure our vehicle wasn't towed and we had to keep checking to make sure it didn't get broken into. Staff didn't care. Couldn't communicate well, when asked about a concession stand we were told there is an old vending machine in the basement of the building. Creepy. Asked for a quiet room and they put us next to the elevators. When calling to book we were quoted Way higher for a smaller room than book

Can't accommodate guests, overcrowding and overcharging.

Awful, bad communication from staff. No accountability for parking or vehicles being towed. Hard to navigate if you're not used to downtown. It's skety in the area. We had to leave at 6 am to be sure our vehicle wasnt towed and we had to keep checking to make sure it didn't get broken into. Staff didn't care. Couldn't communicate well, when asked about a consession stand we were told there is an old vending machine in the basement of the building. Creepy. Asked for a quiet room and they put us next to the elevators. When calling to book we were quoted Way higher for a smaller room than bookin

Can't accommodate guests, overcrowding and overcharging.

Awful, bad communication from staff. No accountability for parking or vehicles being towed. Hard to navigate if you're not used to downtown. It's skety in the area. We had to leave at 6 am to be sure our vehicle wasnt towed and we had to keep checking to make sure it didn't get broken into. Staff didn't care. Couldn't communicate well, when asked about a consession stand we were told there is an old vending machine in the basement of the building. Creepy. Asked for a quiet room and they put us next to the elevators. When calling to book we were quoted Way higher for a smaller room than booki

Front Desk Anna is an All Star!

I stayed at the Best Western Plus Suites Downtown while on a business trip to Calgary in February 2026. When I checked in, I was greeted at the front desk by Anna. Anna's warm welcome really set the tone for my entire stay. Anna was friendly, cheerful, helpful, and professional. The room was clean had all of the amenities I required. I highly recommend this hotel. Dyakuyu Anna! I will definitely go back.