Best Western Plus The Connaught Hotel and Spa

Disappointed

Pros: Staff were friendly and decor downstairs was nice Cons: I do not think this is a 4 star hotel. I also think it is overpriced. Room was small with terrible view and someone’s swimming trunks on the roof. The room staff had black plastic bags outside every room from morning until at least 1.30pm. It was very messy and I think laundry trolleys would be nicer. I think the pool area is too small and not relaxing enough. The breakfast was okay and we had lunch which was okay too.

Great location

Pros: Great location and comfortable room. Cons: The flooring on the balcony is very unstable and is in real need of maintenance. Then slabs are loose and insecure

Brilliant stay very quiet and peaceful with good facilities. Very clean and tidy.

Pros: Good location and friendly staff. Room clean and cleaned regularly and room well stocked and quiet. Cons: Door lock wasn’t secure had to get maintenance and this took a long time. Locks on doors to spa were temperamental.

Excellent hotel

Pros: Lovely hotel, great staff, great facilities , good food snd drink. Very good value for money Cons: Nothing

Pros: Excellent location, smart, clean and tidy. Cons: Air con was faulty in our room and the one next door and even though it wasn’t on it kept making a noise all night leading to a terrible nights sleep.