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Bury Saint Edmunds · United Kingdom

Best Western Priory Hotel

Mildenhall RoadView on map
Good
1,488 reviews
7.4
1 / 98
Facilities for disabled guestsAccessible parkingWheelchair accessibleWiFi availableFree WiFiParkingFree ParkingNon-smoking rooms24-hour front deskRestaurantRoom serviceHeatingTerraceFamily roomsGardenPets allowedBBQ facilitiesLaundryLuggage storageExpress check-in/check-outBarFax/photocopyingGolf courseIroning serviceMeeting/banquet facilitiesDry cleaningBreakfast in the roomPacked lunchesNon-smoking throughoutPrivate parkingDaily housekeepingDesignated smoking areaShared lounge/TV areaBoard games/puzzlesSpecial diet menus - on requestAllergy-free roomKid mealsElectric vehicle charging stationToilet with grab railsLower bathroom sinkEmergency cord in bathroomOutdoor furniturePicnic areaWine/champagneFruitsStaff adhere to local safety protocolsLaundry washed per local authority guidelinesGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasFood delivered to guest roomCCTV outside propertyCCTV in common areasProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securityDelivered food - securely coveredBreakfast takeaway containersKey card access
Stay1 night

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2 Sept3 Sept · 1 night · 2 guests

About this hotel

Best Western Priory Hotel is a 3-star hotel in Bury Saint Edmunds, United Kingdom.

Award-Winning Dining Experience at Garden Restaurant Indulge in formal yet relaxed dining at the award-winning Garden Restaurant, known for its exceptional cuisine and inviting ambiance. Stay Connected with High-Speed Broadband Whether for work or leisure, stay connected with complimentary wireless high-speed broadband available in all public areas and rooms. Convenient Location with Free Parking Located just a 5-minute drive from the A14 and a short walk from the center of Bury St Edmunds, enjoy the convenience of free parking with space for over 50 cars. Experience tranquility and convenience at the Best Western Priory Hotel. Book your stay now!

Guest reviews

8.0
Excellent
5 reviews

Timeline — click any square to jump to that review

Jul 26Jul 26
Showing 5 reviews
Jason🇬🇧
25 Jul 2026
5.0

Average at best.

Pros: The room was dated and not very well maintained. The carpets in the rooms and the stair carpets are well worn and in need of a good clean, the breakfast was average. The location was fine, and a 20-minute walk or 5-minute taxi ride to town. The staff were great but I think next time I would pay more and stay elsewhere. Cons: The hotel is old and in need of an upgrade, the rooms are worn and not the cleanest. The selection of beer is limited and not great. I just feel the place has been neglected over the years and could do with some urgent TLC.

Mary🇬🇧
24 Jul 2026
10.0

Relaxed

Pros: Went with friends. Twin rooms available, rooms off a courtyard we could sit all together outside our rooms enjoying the light evening. Quiet rooms, comfortable beds had the best night sleep. Cons: All good thanks

Geoffrey🇬🇧
24 Jul 2026
7.0

Comfortable and hospitable stay in a historic building

Pros: Room was large and comfortable. Bed wonderful Cons: Shower was poor quality. Room could have had a second armchair

stacey🇬🇧
24 Jul 2026
10.0

Clean & peaceful

Pros: Not generic like other chains, gardens are beautiful Cons: Nothing

Elaine🇬🇧
23 Jul 2026
8.0

Relaxing and friendly

Pros: We were very late, but were met with a smile and told not to worry. The staff were all nice and accommodating, the beds were very comfy. All in all a lovely experience. Cons: Nothing that I did not like.

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