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Non-smoking roomsLift / ElevatorNon-smoking throughoutStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during stayShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasScreens / Barriers between staff and guests for safetyFree wired internetInternet access
Stay1 night

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2 Sept3 Sept · 1 night · 2 guests

About this hotel

Bob W London Kensington is a 3-star hotel in London, United Kingdom.

Convenient Location Located in the heart of Kensington and Chelsea, Sonder The Gilbert is just minutes away from top attractions like Harrods and Stamford Bridge - Chelsea FC. Comfortable Rooms Enjoy a cozy stay in our 3-star rooms equipped with modern amenities such as free WiFi, flat-screen TVs, and coffee machines. Nearby Attractions Explore London's iconic landmarks including the Natural History Museum and Royal Albert Hall, all within reach from our hotel. Experience the best of London at Sonder The Gilbert. Book your stay now for an unforgettable experience.

Guest reviews

4.8
Poor
5 reviews

Timeline — click any square to jump to that review

Aug 26Aug 26
Showing 5 reviews
AMOUROUX🇫🇷
21 Aug 2026
4.0

It's a lottery for the rooms (one very good, one very dirty)

Pros: One of the rooms was good and the common areas too Cons: One of the 2 rooms was very dirty because the carpet was extremely stained. We cannot offer this room which is very dirty especially when we know it. We are still waiting for compensation. We left them about 1000 euros. Do not rely on the photos of the rooms, they do not show them all. Yes, there is a very nice room but the others ...

Nora🇬🇧
21 Aug 2026
6.0

Pros: Good for short stays - if you don't require any amenities you would usually find at hotels. Cons: No staff on-site, but this was expected

Pros: Good for short stays - if you don't require any amenities you would usually find at hotels. Cons: No staff on-site, but this was expected. For queries sent via booking.com / WhatsApp, these weren't answered until stay completed.

Catherine🇦🇺
18 Aug 2026
8.0

Always a great location to walk to tube restaurants cafes bars and walk to the city through the gardens if you can!

Pros: Location was excellent Cons: Room was small, no air conditioning

sirincan🇹🇷
18 Aug 2026
2.0

Never go in summer!

Pros: Locker room, shampoos, breakfast Cons: No reception, everything is online and it’s hard to reach someone when there’s a problem. Rooms and corridors are not ventilated. It was extremely hot in the rooms. Couldn’t sleep at all!

Premji🇬🇧
17 Aug 2026
4.0

Wes- where are you?

Pros: The location. The room and TV are good too. Cons: There was no housekeeping and no hot water despite mentioning this issue to a member of staff twice. The floors in the corridor were dirty. I have stayed at this property several times and very much enjoyed my stay. This was prior to management changed. I was disappointed. This stay was not value for money. Please bring back Wes & co, plus the breakfast.

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