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Superb
5,368 reviews
8.6
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WiFi availableFree WiFiParkingNon-smoking roomsAir conditioning24-hour front deskHeatingLift / ElevatorLaundryLuggage storageAirport shuttleSafety deposit boxFax/photocopyingTour deskIroning serviceCar hireDry cleaningNon-smoking throughoutPrivate check-in/check-outDaily housekeepingAirport shuttle (additional charge)Shared lounge/TV areaParking garageShuttle service (additional charge)Concierge serviceVending machine - drinksVending machine - snacksAirport drop offShuttle serviceStaff adhere to local safety protocolsLaundry washed per local authority guidelinesGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsProperty cleaned by professional cleaning companiesPhysical distancing in dining areasCCTV in common areasProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securitySecurity alarmThermometers for guests provided by propertyWalking toursKey card access
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2 Sept3 Sept · 1 night · 2 guests

About this hotel

BYPILLOW Velázquez 45 is a 3-star hotel in Madrid, Spain.

Luxurious Accommodation BYPILLOW Velázquez 45 offers elegant rooms with top-notch amenities, including air conditioning, flat-screen TVs, and complimentary Wi-Fi. The perfect retreat after a day of exploring Madrid. Convenient Location Situated in the upscale Salamanca district, our guesthouse is a stone's throw away from major metro stations and iconic landmarks like Retiro Park. Ideal for both leisure and business travelers looking to immerse themselves in the heart of the city. Exceptional Services With a 24-hour reception, car rental, and luggage storage services, we ensure a seamless stay for our guests. Enjoy a continental breakfast in our cozy café-breakfast room before heading out to discover Madrid's renowned museums. Experience the epitome of comfort and convenience at BYPILLOW Velázquez 45. Book now for an unforgettable stay!

Guest reviews

7.4
Good
5 reviews

Timeline — click any square to jump to that review

Jul 26Jul 26
Showing 5 reviews
JOSE🇪🇸
25 Jul 2026
9.0

A very good option in the Salamanca neighborhood

Pros: Easy access and very friendly and helpful staff Cons: Nothing to mention

Ana🇪🇸
25 Jul 2026
10.0

Location, facilities, and staff

Location, facilities, and staff

Denise Waine🇧🇷
25 Jul 2026
1.0

Excellent location, but many stairs, very small room, and bathroom leaks water into the room.

Pros: Excellent location, very good air conditioning. Cons: Difficult access. Dangerous stairs, very small room, very small bathroom with no shower box seal, water leaked into the entire room, I even slipped on the stairs and fell. We were a bit lost trying to enter the room, they took a long time to answer the phone.

Sarah🇩🇪
25 Jul 2026
8.0

Very good central location in the Serrano Shopping District

Pros: I regularly book the hotel because of its outstanding location in the middle of Serrano. Once a year, I go there with a friend to stroll around. The location is truly outstanding, you can spend hours in the district, shopping and eating well. The accommodation is functional, but absolutely clean and impeccable. We preferred to have breakfast outside. For a city trip to Madrid, if you want to stay in Serrano, I can highly recommend it as a base. Cons: We didn't have breakfast, but it looked rather basic to me.

Nicole🇨🇱
25 Jul 2026
9.0

Pros: Very well located Cons: Everything was fine

Pros: Very well located Cons: Everything was fine

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