Candlewood Suites Huntersville-Lake Norman Area by IHG

Pros: Front desk clerk was great. Cons: No breakfast

Very good I like the hotel

Pros: Very nice rooms regular size refrigerator nice table and plenty of chairs Cons: The floors are kinda greasy or sticky

Very disappointed! I travel from Florida to Ohio twice a year. I will think twice before booking at.

Pros: Didn’t know they served it. No one said anything to me when I checked in. Cons: I had to pay a $75.00 pet fee that was non refundable. Was not told that when I booked. Have never had to pay that before. Also, could not use my AAA discount because I prepaid. Was not told this either. I have stayed at Candlewood many times before, but this last time has left a very bad taste in my mouth. The pet fee was charged after I had prepaid for the room. On a separate charge after I arrived. Too late to go somewhere else. Very poor business.

Horrible. I checked out 10 minutes after checking in and had to pay for another hotel

Pros: ONLY location and 1 staff member Cons: The room was disgusting. We had mold and old liquid on the bottom of the couch cushions and on the pullout bed. Old food on the walls in the kitchen and a completely broken toilet seat

Would not recommend to my worst enemy to stay here. Disgusting!

Pros: The only good thing about the property was the location. Very safe area. Cons: The property was filthy. For the amount I paid, I expected a lot more. When we pulled out the couch sofa there was stuff all over the mattress pad that was on the pull out couch, and the mattress was absolutely disgusting. I called the front desk and he said housekeeping wasn’t there anymore and he didn’t have anyone else to come clean so he switched us to another room. The room he switched us to still gave me a bad feeling. Just not a clean hotel at all.