我们是来自台湾的旅客,这次入住的经验让我们充满感激,也留下了非常温馨的回忆。8月6日办理入住时,我们才发现自己犯了一个大错,原来在平台预订的日期是8月5日,因此错过入住时间而被自动取消。当下我们非常的着急。幸好旅馆柜台人员非常热心,不但耐心
We are travelers from Taiwan, and this stay turned into a truly heartwarming experience we will always remember. When we arrived on August 6th to check in, we realized we had made a serious mistake. We had accidentally booked the room for August 5th and the reservation had already been canceled as a no-show. We were extremely worried. Thankfully, the front desk staff were incredibly kind and supportive. They patiently helped us and suggested we contact Booking .com customer service. With the combined help of the hotel and Booking .com, we were finally given a comfortable room. We were so relie