Great location, views and dining, but the service and room details need improvement to match the price and potential of
Pros: The hotel has an excellent location and beautiful views of Guanajuato. We also enjoyed the bar and food, which were among the highlights of our stay. The property itself has a lot of character and potential, and its location makes it very convenient for exploring the city. Cons: While there were several positive aspects, the overall experience did not match our expectations. The staff could benefit from greater professionalization. Upon arrival, there was little guidance regarding the hotel’s amenities and services, which made the experience feel somewhat disorganized. The room also nee