The location is really convenient, and the staff were really friendly and helpful. The room was okay
Pros: The staff are really friendly and helpful, including the security who helped me up the steps on day 1 (I was on crutches). The bed was comfortable, and the facilities adequate. The fridge worked properly!! Noting that many do not in hotels. Cons: The back, no-steps entrance and open after 9.00 PM has many flies (live and dead), as it opens on to a laneway. As a result, I did not feel that the reception areas were not really that clean. There was a very loud party/music/DJ event in the building adjacent to Citi (lt Collins street) on Saturday night, 10.00pm to 4.30 AM. boom, boom, boom