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Back Bay · Boston · United States

citizenM Boston Back Bay

From US$194 a night — varies by your dates

408 Newbury Street, MA 02115View on map
Exceptional
4,578 reviews
9.0
1 / 33
Facilities for disabled guestsWheelchair accessibleFitness centerRestaurantBarShared lounge/TV area
Stay1 night

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About this hotel

citizenM Boston Back Bay is a 4-star hotel in Boston, United States.

Prime Location in Boston Center Modern Amenities Delicious Breakfast Options Book your stay at citizenM Boston Back Bay now for an unforgettable experience!

Guest reviews

9.0
Exceptional
4,578 reviews

Timeline — click any square to jump to that review

Oct 2026Oct 2026
Showing 5 of 4,578 reviews
Robin🇺🇸
17 Oct 2026
8.0

Modern, clean, centrally located but expensive hotel

Pros: The bed was very comfortable. The room is very modern in design. Self-check in and out on tablets. Very clean. It was quiet and centrally located. An easy walk from the Amtrak station. Cons: Expensive. The room is very small - bed wedged into wall on 3 sides - a few steps from the bed and you’re out of the room!

Qi🇨🇳
17 Oct 2026
9.0

Pros: 位置很好,门口就是地铁、公交 Cons: 房间真的非常非常小,即使我一人入住

Charles🇺🇸
17 Oct 2026
2.0

Couldn't wait to leave.

Pros: Location pretty good. Cons: There could have been more room in the room. It was absurdly small. No place for suitcases; had to climb over each other to get out of bed. No cups or glasses. Waste basket the size of a can of coffee. Controlling everything from an Apple pad was beyond stupid. Everything seem to be designed for the convenience of the staff; not of the guest. Price was outrageous for what you get.

Jerome🇫🇷
16 Oct 2026
7.0

Bel emplacement; hôtel moderne et agréable. Chambre minuscule et ménage négligé.

Pros: Emplacement exceptionnel et design intérieur particulièrement soigné Cons: Le service de ménage et la propreté des chambres est à revoir complètement. La salle de bain n’était pas propre à l’arrivée et le ménage pendant le séjour est négligé

Sadananda🇺🇸
16 Oct 2026
7.0

Will never book this place again.

Pros: Location and vibes. Cons: Too small and narrow. No space to open up the baggage. The bed adjacent to the window is cool but inconvenient to get up and go to the restroom without disturbing the other person sleeping.

Typical weather

October here averages 11°C, with around 123 mm of rain across the month.

Climate data: NASA POWER

Twenty-year averages for this area, not a forecast.

Nearby

Venues

Stations and stops

  • Hynes Convention CenterLight rail, 5 min walk
  • SymphonyLight rail, 8 min walk
  • KenmoreLight rail, 9 min walk