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Boston · United States

citizenM Boston Back Bay

From ~US$162.22/night · indicative — actual price varies by dates

408 Newbury StreetView on map
Exceptional
4,578 reviews
9.0
1 / 42
Facilities for disabled guestsWheelchair accessibleWiFi availableFree WiFiNon-smoking roomsAir conditioningFitness center24-hour front deskRestaurantHeatingLift / ElevatorLuggage storageExpress check-in/check-outBarNon-smoking throughoutPrivate check-in/check-outShared lounge/TV areaAllergy-free roomStaff adhere to local safety protocolsLaundry washed per local authority guidelinesCashless payment availableFire extinguishersFirst aid kit availableContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedCCTV outside propertyCCTV in common areas24-hour securitySecurity alarmBreakfast takeaway containersKey card access
Stay1 night

Ready to book?

2 Sept3 Sept · 1 night · 2 guests

About this hotel

citizenM Boston Back Bay is a 4-star hotel in Boston, United States.

Prime Location in Boston Center Modern Amenities Delicious Breakfast Options Book your stay at citizenM Boston Back Bay now for an unforgettable experience!

Guest reviews

8.4
Excellent
5 reviews

Timeline — click any square to jump to that review

Jul 26Jul 26
Showing 5 reviews
Stefan🇨🇭
25 Jul 2026
8.0

First

Pros: Very good, well-equipped, good breakfast, large common area, well located, Clean, quiet, friendly staff Cons: A little too small room

ukibe🇯🇵
25 Jul 2026
8.0

Good

Access

Rose🇺🇸
25 Jul 2026
8.0

The best thing about this hotel was the location.

Pros: Location was excellent! Lots of shops and restaurants in the area. Train directly across the street. Cons: Room was much smaller than anticipated, and there was a lack of privacy with the design of the bathroom; however, I would still return.

Andres🇺🇸
25 Jul 2026
8.0

Well located, clean but tight space with fun public vibe. Best for solo travel.

Pros: Location, proximity to metro, cleanliness, public spaces. Cons: Room size, TV did not work during the time I was there.

David🇺🇸
24 Jul 2026
10.0

Enjoyable

Pros: Everything Cons: No parking

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