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Exceptional
3,554 reviews
9.4
Facilities for disabled guestsWheelchair accessibleWiFi availableFree WiFiParkingFree ParkingNon-smoking roomsAir conditioning24-hour front deskRestaurantBusiness centerHeatingLift / ElevatorLuggage storageExpress check-in/check-outBarMeeting/banquet facilitiesNon-smoking throughoutPrivate parkingPrivate check-in/check-outShared lounge/TV areaAllergy-free roomSnack barLockersToilet with grab railsHigher level toiletStaff adhere to local safety protocolsLaundry washed per local authority guidelinesCashless payment availableFire extinguishersFirst aid kit availableContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedKey accessCCTV outside propertyCCTV in common areas24-hour securitySecurity alarmKey card access
Stay1 night

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2 Sept3 Sept · 1 night · 2 guests

About this hotel

citizenM Kuala Lumpur is a 4-star hotel in Kuala Lumpur, Malaysia.

Modern Amenities and Technology The rooms at citizenM Kuala Lumpur Bukit Bintang are equipped with high-tech features like an iPad and the citizenM app for personalized control over room settings and entertainment options. Convenient Location Located just 1 km from Berjaya Times Square and within proximity to Kuala Lumpur Convention Center, the hotel offers easy access to popular attractions and business venues in the city. Comfort and Convenience Guests can relax in air-conditioned rooms with a flat-screen TV, comfortable bedding, and a private bathroom with a refreshing shower. Upgrade your stay by enjoying the breakfast buffet during your visit. Book now for a tech-savvy and comfortable stay at citizenM Kuala Lumpur Bukit Bintang.

Guest reviews

9.6
Exceptional
5 reviews

Timeline — click any square to jump to that review

Jul 26Jul 26
Showing 5 reviews
sissoho🇲🇾
18 Jul 2026
9.0

Very high tech room

Very high tech room . A cozy place to stay. Higher floor are better due to less noise

Matthew🇳🇿
18 Jul 2026
10.0

When cleanliness and peace is needed

Pros: Its a great low budget hotel Cons: Aircon in lobby poor

Pyrenees27🇦🇺
15 Jul 2026
10.0

The best hotel.

Pros: Basically everything was wonderful. What made this hotel different was how clean it was. We usually wet wipe the room at a hotel but this time we didn't need to. The staff were also very nice and gave a very warm welcome. These factors made the hotel feel like home. Cons: I have no complaints. To me this hotel was perfect

Vaishali🇮🇳
14 Jul 2026
10.0

Stayed at citizenM for just one night but it’s now on the top of my list for my next visit to KL. Great location and com

Stayed at citizenM for just one night but it’s now on the top of my list for my next visit to KL. Great location and com

Alice🇦🇺
13 Jul 2026
9.0

A perfect city stay in KL!

Pros: Location of Citizen M is really good - halfway between Bukit Bintang and Chinatown, it's in a great spot. The hotel is modern and funky with all the modern amenities of a boutique-style hotel. The rooms are cosy and well connected with high-speed internet and an iPad to control everything. I would return. Cons: Not much to complain about truthfully! The rooms are compact, but truly if you're out and about seeing KL, they are fine.

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