Comfort Inn & Suites Springfield I-44

was not confuable i stayed there in the 90,s an it was great ,now its on the cheap side

Pros: location Cons: Didnt like the smell of room , bed was not made eveery day cheap soap towels

Pros: Convenient to freeway Cons: Old and run down. Breakfast was only palatable

Old, nasty in room pull-out, daughter woke up in the middle of the night with welts, bug found in bed.

DON'T!! I booked this room specifically for the pull out. 2 adults and 3 children (daughter and grandchildren). The pull-out mattress was shredded and stained. We requested a different room and was given identical room on ground floor. My daughter woke up in the middle of the night itching and had welts. After looking at her arm and searching the mattress, we found a bug. I took pictures and went to the front desk, showed what was discovered, and put anti-itch creme on it. I was told to have housekeeping clean the room and to speak to the manager when she comes in about 2:30p.m (It was not abo

Don't be in a hurry to check in

Took me an hour to get checked in and 2 rooms later, we finally got settled. Front desk worker was having issues with internet but all she would say was "It's not working", "It's just not working". There was no attempt to try to solve the problem or inform us what the problem was. I tried inquiring to see if any of us waiting could help solve her problem because we were all waiting to check in and I was told not to yell at her (but I was definitely NOT yelling). I finally got her to tell us it was an internet issue, so I offered her a hotspot connection to see if that would allow her to ge

Supposed to have a hot tub. We'll it dose but it has been drained and will be filled with cement.

Front desk staff attitude was basically to bad so sad. Not the kind of response that you want especially when the reason for the trip is for the. Loss of 3 family members.