Comfort Suites Deer Park Pasadena

Okay

Yea

The room was very clean. The bed is very comfortable. The TV didn't work. The first night, I registered late. The front desk staff tried to fix it...but no luck. They told me it would be repaired the next day while I was at the office, but it was not. I asked for another room. They were booked. I was told my rate would be adjusted, but no it wasn't. Simply not enough staff to handle normal issues that come up! I will not be back!

Ok for a couple of nights

Service was good. Hotel was not in great shape. Large chunks of flooring missing in elevator. Overall in poor maintenance. Room had a heavy smell of mildew.

AWFUL

Front desk checked us in under the wrong name and credit card number (i only questioned it because she said our visa had already been charged and my hotel account only has 2 MASTERCARDS on it so we said we didn’t think it was right. But we got checked in. Things were good. Their site says hair dryer in each room so I didn’t bring one from home. No hair dryer in our room it had been ripped out of the wall - so I asked them to bring us one. They said yes but never brought one. I called again and said They don’t have one that worked so she let me use the one in a vacant room next door. On