Conrad New York Downtown

整体算纽约性价比较高的酒店，房间很大，哈德逊河景略失望，并不是第一排视角，是两栋楼中间看到河景，床品，拖鞋，百瑞朵洗浴都很完美，就是隔音比较差，楼道声音很清晰，还好金融区整个街道比较安静

整体算纽约性价比较高的酒店，房间很大，哈德逊河景略失望，并不是第一排视角，是两栋楼中间看到河景，床品，拖鞋，百瑞朵洗浴都很完美，就是隔音比较差，楼道声音很清晰，还好金融区整个街道比较安静

Spacious, comfortable suites in the heart of Battery Park.

Pros: The rooms are spacious, especially for NYC!, clean, comfortable, and have everything you could need. Quality coffee machines, nice hair dryers, full body towels, filtered water, cozy robes, even an umbrella. Cons: The refrigerators are full of products that you need to purchase, but there is no room for beverages you may bring with you. We also had a hard time finding the ice machines as they were only on a couple of floors.

Best hotel-highly recommend!

We have just returned home from a fabulous stay at the Conrad Downtown. I don’t normally leave reviews but absolutely had to take the time to say how impressed we were with everything at this hotel. Starting with the staff - everyone we met was so welcoming, kind and genuinely lovely. They made us feel right at home and nothing was too much trouble. The bell desk, reception and concierge were very friendly and always happy to help. Housekeeping was particularly excellent, leaving our rooms beautifully clean and tidy each day with nightly turn down services and fresh ice delivered to our door-w

Fantastic NYC visit

The location was perfect, close to subway stations, PAC NYC and the fireworks! The service was impeccable. Andrew and Kadija and the front desk staff were amazing and super accommodating. The concierge was very helpful. The service and food in the restaurant was outstanding Cesar, Marcel, the restaurant manager (I’m so sad I forgot his name) - everyone really went above and beyond. The service was fast and easy if we ever needed anything and the room was lovely! During the heatwave the AC worked beautifully. The hotel came highly recommended by a friend who stays often and I can see why! Excel

Disorganized Management and Fraudulent Billing Practices

We booked this hotel through the Amex prepaid service, which was supposed to include two complimentary breakfasts. However, when we received the final bill, the breakfast charges were not credited or removed. I called multiple times to resolve the issue, but no one seemed willing to look into it or take responsibility. The overall management feels disorganized, and the customer service was very disappointing. I would not stay here again.