The room was freezing cold when I checked in
The room was freezing cold when I checked in. There's no regulated heating, and classic radiators were ice cold. Thankfully I was given a portable heater after complaining. Towel drier was luke warm, hence bathroom was cold continuously. I appreciate electricity prices, but I think for a 4 star hotel charging circa £200 per night this situation should be more than embarrassing. I would also consider a good carpet cleaning throughout the hotel (including the rooms) as their current condition is well below satisfactory.