Courtyard by Marriott Charlotte Lake Norman

Worked well for my needs.

Pros: The hotel was basic but clean and looked updated. The location was convenient for my purposes, attending a specific event nearby event over the weekend. It's not really a walking area, but there were plenty of stores and food options nearby. Cons: Most of the room was great, but the room had a planform bed and the mattress didn't come all the way to the edge of the platform. I banged my leg on the corner of that platform almost every time I waled around it because it protruded from under the mattress. Even though the corner was well rounded, it hit hard when bumping my shin or calf.

Cons: Staff had hard time communicating. Never received email of the bill. I had to write down email snd still never got bill

front desk ignored many phone calls

Pros: employees inexperienced and few understood or could speak clear english Cons: front desk people were inexperienced and could not understand english

Pros: Staff was friendly, room clean, location good. Cons: Rooms had been renovated and we're clean, but some messy touches. Wall not completely painted, etc. Windows compleyely covered with sheeting, as parts are not completed. Also, usually Marriotts have good breakfasts, but this was basic reheated microwave stuff.

Price Too High with being Under Renovation

First let me say the staff was friendly and helpful. The room was clean. But, the hotel was under renovation, wish I had known before. View out the window was a construction dumpster with trash. TV had a wall mount but was sitting on the dresser. Several of the channels had no signal and could not be watched. One lamp did not work. Was a king bed with pull out sofa. Due to the design of the room you could not see the TV when sitting on half the sofa. Also, not sure how the sofa bed could have been used since a wall was blocking it. Workout room closed. Came back to room at midnight and hoped t