Courtyard by Marriott Niagara Falls, USA

Misleading breakfast information and poor air quality due to ongoing renovations made the stay disappointing.

Pros: The hotel was clean, the location was convenient Cons: I booked for 4 adults and 2 children and paid about $144 extra because the reservation showed breakfast was included. However, after checking in, I was told that breakfast was only included for ONE person, which was very misleading and disappointing. In addition, the hotel was undergoing renovations during our stay, and the air quality was very poor, with a strong and unpleasant smell. This made our stay uncomfortable. Guests should be clearly informed about ongoing renovations before booking.

Comfortable

Pros: The room was quite spacioius. It was clean including the bathroom. Cons: Nothing to be mentioned

Even management not able to set up keys accordingly to room allotted and key numbers, I have to get

Pros: Nothing , management was rude Cons: Nothing was available in room as we expected to be in room of marriott.

Absolutely horrific

Pros: There was no breakfast, the shower was dirty and not cleaned I had to go buy colorox to clean it, the bedding had stains and holes in the comforter and on the pillow cases. The TV and internet kept going off we couldn’t watch a movie to fall asleep with out it turning off. No coffee refills. And the staff was too occupied to wait and stand there we waited 20 min for someone to come ring us out for just water. I’m calling the hotel today to discuss our stay. Cons: There was no breakfast, the shower was dirty and not cleaned I had to go buy colorox to clean it, the bedding had stains a

Pros: La camera pulita e spaziosa Cons: Hanno sbagliato a darci la camera che aveva un letto in meno. Secondo la prenotazione la camera doveva ospitare 7 persone ma i letti non erano abbastanza. Un divano letto considerato per due ma era a una piazza.