Disappointing Experience – Terrible Front Desk and customer service
I am highly disappointed with my check-in experience at this property. The front desk receptionist was incredibly unprofessional, dismissive, and lacked any sense of customer service. To make matters worse, the property engaged in a complete switch with the pricing of the room. The final rate I was charged at check-in was significantly higher than the rate I was originally quoted and confirmed. Instead of honoring the agreed-upon price or offering a helpful explanation, the staff was argumentative and unbothered. I do not recommend staying here if you value honest pricing and basic hospitality