Courtyard by Marriott Toronto Brampton

The room was nice to start but the cleaning suffered while we were there for the next three nights.

Pros: The staff at the reception desk were very friendly and welcoming. Check in was pretty easy. The room was very nice and bed was very comfortable. Cons: I was staying at this hotel for four nights, the reception staff told me that the room would be cleaned every other day but you can ask at reception for new towels every day. The second day the room was not cleaned and they only left the bath towels but no hand towels, face flannels or the bath mat though they took all the old ones away. They didn’t change the sheets or even make the bed. When we told the reception staff they offered us cl

Disappointed

Pros: The location Cons: There were not enough towels for a party of three we had asked at check-in and by 2 pm the next day we still hadn’t received any towels. We had to go down to the reception and were told we’d have to wait even though there was a person on our floor with towels! Also when we arrived there were no sheets on the pullout couch I had to go down again because there was no answer on the phone someone came up with one sheet I asked for a second sheet and was told there was no more. I said I want another and the person never returned. Our stay included my 90 year old dad and

Cons: Cafe staff was a little unpleasant. Front desk staff were very polite and welcoming.

I would come back

Pros: We reallly appreciated the friendlyness of the staff and the facilities in the Lobby while we had to wait for several hours because our friends arriving at the airport were delayed. Confortable sitting, computers, water and an outside patio. Cons: The room was spacious but the carpet had not been vacuumed properly, needles, pieces of chips spread here and there. However, I have asked the cleaning staff to come by and they were very active in responding to the need of cleaning and moping the floor in the bathroom. The rest of the room was cleaned and the linens too, and very confortabl

Pros: Staff was courteous and helpful. The room was spacious and orderly. Cons: There were smears of oily hands on the headboard of the bed. The bathroom lighting was very dim.