This is not a 4-star warning, do not book!!!
Hotels.com relocated us to this hotel after the original hotel we booked couldn’t check us in due to being overbooked. We arrived for check-in at 1 am tired, having spent most of the day traveling. The person who checked us in was rude and demanded that Hotels.com pay for 15 days worth of parking as that is what they saw on their system. They refused to check us in unless £150 was paid in addition to the fee already paid to them for bed and breakfast accommodation. We explained that we didn’t even have a car but they refused to check us in until payment was received. We explained if the bookin