DoubleTree Suites by Hilton Hotel Mt. Laurel

⭐️⭐️⭐️⭐️⭐️ Exceptional Staff and Compassionate Service We were in town for my daughter’s soccer tournament on October 11–12, and unfortunately, my two younger daughters (ages 4 and 2) got sick in the car on the way. We arrived at the DoubleTree in Mount Laurel around 10:30 a.m., hours before check-in, and I was desperate to get my girls cleaned up. Cathy at the front desk went above and beyond to help — she spoke with her manager, found us a room right away, and treated us with such kindness that I nearly cried from relief. The next morning, after a sleepless night caring for my sick girls,

Not very impressive. They don't have the room I requested - even showed me a room that has people living in it.

We were in town for a quick visit with family. Our room was a King Suite. It seemed newly renovated. Room was extremely clean and comfortable. The shower was great! All furniture seemed brand new. I loved the feather bed pillows. Slept great. Kitchenette included a microwave & full size fridge. We picked this hotel for the pool to enjoy with our grandchildren. Headed down at 1pm. Pool closed. Asked at front desk & was told it would open at 4pm but they would call us when open. No call but we went at 4 to find it open. Disappointed as pool was ice cold. The hot tub was ice cold. Floo

While staff was friendly, it seems like it was a bad day/week. Pool was closed, internet for TV was out, ants in the bathroom, broken towel holder, and they automatically added a 22% tip for a takeout order for 2 meals which is absurd. Actual suites are nice and plenty of room. It was nice and quiet too.

Very nice suite, convenient parking, and room key required to gain access into the building