Below expectations
Pros: For those who want to stay close to Times Square and Central Park, the location is great! There are many restaurant options, shops, and subway lines. The bellhops are very kind. The only downside of the reception is a lady who works at check-in/check-out... grumpy, full of irony, and doesn't make the slightest effort to help with anything the guest needs! Cons: The rooms are old and cleanliness leaves much to be desired! We went days without having the room cleaned and without towel changes!