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Embassy Newcastle, Sure Hotel Collection by Best Western
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Lobley Hill · Gateshead · United Kingdom

Embassy Newcastle, Sure Hotel Collection by Best Western

From £63 a night — varies by your dates

Lobley Hill Road, Gateshead, NE11 9NAView on map
Excellent
50 reviews
8.4
1 / 24
Wheelchair accessible parkingWheelchair-accessible van parkingFree self parkingConcierge service
Stay1 night

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About this hotel

Embassy Newcastle, Sure Hotel Collection by Best Western is a 2-star hotel in Gateshead, United Kingdom.

Convenient Amenities Enjoy complimentary wireless internet access, concierge services, and a convenient vending machine during your stay. Featured Amenities Benefit from a 24-hour front desk, laundry facilities, and free self-parking at the Embassy Newcastle. Comfortable Guestrooms Relax in one of the 42 guestrooms equipped with complimentary wireless internet, cable programming, and private bathrooms with toiletries.

Guest reviews

8.4
Excellent
50 reviews

Timeline — click any square to jump to that review

Sept 2025Jan 2026
Showing 5 of 50 reviews
terrilT848KY🌐
18 Jan 2026
8.0

Decent for the price

Lovely welcome from a staff member named Adam, room was very quiet and comfortable. Room needed a bit of an upgrade but was fine for the price. The only issue is the water pressure, it was practically a trickle coming out of the shower and luke warm on the hottest setting.

amandatY1843JA🌐
7 Jan 2026
10.0

Excellent value for money hotel, friendly staff, quiet comfortable night!

I stayed for work purposes, so was an excellent location for me. The hotel is located near a busy road, yet it is so quiet inside! The staff are efficient, helpful and friendly. The room, although basic (what would you expect for the price?) was clean, warm, cosy and very comfortable. The bed was probably the most comfortable I’ve slept in for a very long time, as were the pillows. I can’t really fault the place, complete value for money, I can’t believe they charge so little! I cannot comment on breakfast as I didn’t take it. Would definitely recommend.

Sharonmorrris1971🌐
31 Dec 2025
2.0

Refused access to hotel on NYE.

Son and girlfriend booked in to stay here for to see in the new year, through booking.com. When booking she had to verify her age (17). They went to the embassy, Newcastle, after work tonight and were refused access as you need to be 18. This was not stipulated when booking. She went there for an overnight stay to see in the new year but was turned away for this reason. I even rang the hotel, as a family member to ask if they could stay but still it was a NO. I've messaged booking.com as no answer on the telephone. She sat in the hotel car park and cried for a good hour while her boyfriend ran

K3587OQterrym🌐
16 Nov 2025
10.0

A good experience.

The hotel room was a good size and clean. The bed and pillows were comfortable and the staff friendly and helpful. We received the Free breakfast (to go) offer which was good. Enough to choose from with a few coffee shop style tables to eat at. It was a few minutes drive to the Metro and approx 10 mins to Newcastle. Overall it was a good experience and we would book this hotel again.

lyndseyb413🌐
28 Sept 2025
8.0

Ideal hotel for a night out in the town.

Decent hotel and ideal location not in the city centre but not to far away from the night life. Prices are great value. Exceptionally clean by louise and the other staff on shift were all chatty and welcoming.

Typical weather

October here averages 9°C, with around 86 mm of rain across the month.

Climate data: NASA POWER

Twenty-year averages for this area, not a forecast.

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