Encore Boston Harbor

All that glitters is gold!

Had a great few nights at the Encore to finish off our trip to Boston. Check-in was very efficient and the receptionist was very helpful and friendly. We had an upgrade (pre confirmed via our advisor) to their one bed suite on the 23rd floor with a view of the harbour (a power station with the Boston skyline in the distance). The suite was amazing although had the usual issues with the aircon. Water pressure in the shower was immense! Really enjoyed the casino.. very Vegas! Although drinks at the tables were rare. Ate at Shake Shack (which was DIRE!) and Red8 which was very nice. Breakfast was

Diamond stay with a hard rock reality

This hotel is clean and beautiful- the rooms are spacious and the amenities are well given! I love the Amazon Alexa controlled room. The elevators are fast and there are many so no long waiting to get from floor to floor. Now for the cons- I stayed here for two nights with my husband and toddler. When I booked the room, it was booked under my name only- something that I usually do for any hotel I go to. My husband went down to buy cookies for our toddler. The cashier in the drugstore has no personality. Not a friendly hello, nothing. Just a blank stare. Now onto the elevators- you need your ke

Great stay -- terrible time trying to get an invoice

I reserved two rooms with my platinum AMEX through the AMEX portal. We had a great stay, enjoyed the awesome room upgrade, casino, restaurant, bars etc. The problem came after. I am trying to get a copy of my invoice so I can see the room charges as there are multiple charges on my AMEX account. I want to make sure that the platinum AMEX benefits were correctly applied. I called, was transferred to reservations, sat on hold for 15 minutes. I pressed the hold key on my iPhone so I didn't have to listen to the inane messages. I saw that reservations had picked up, I hit pick up and they hung up

Absolutely amazing

Hands down this is a 10/10 hotel and casino. Anyone who isn’t giving this a perfect score is clearly upset they loss money or something so minor they’re trying to find an issue. We started our stay at encore before going to Peabody for Salem and this hotel was so nice and amazing I wanted to cancel my Peabody hotel and drive farther by stayin at encore. The room, staff to the casino parking lot I mean everything was so clean and high quality. There was 1 issue I had and it was user error because the signs in the parking lot aren’t very great with hotel check in vs casino but I wouldn’t even kn

Big name, average hotel

Stayed along with hubby two nights to attend a conference. Hubby worked remote. Beautifully constructed moneymaking venture where you are programmed to pay. Location: away from public transport and in a heavy traffic area. It took 30+ minutes to cross last mile. A little complicated to navigate. Facing water but No restaurants at walking distance except Costco. Hotel designed for tourists to spend $$ internally Check in: unless you valet ($$) you cannot arrive at the main entrance in your car. We’re told to park for free in the garage and then come up to checkin. my first such experience at an