Extended Stay America Select Suites - Charlotte - University Place

Not clean

Cons: Not clean

Pros: Location Cons: Before I booked i had asked for early check in for the race. The gal on phone said I could do 1hr before. I went to check in at 2pm on fri and the staff was rude and said they don't do early check inn. So I took my luggage back out and came back at 8pm. While I was checking in for the second time. I had to go back out to my vehicle to write down my lic plate number and put a ticket in my windshield. I have checked in alot of hotels and never had to do that before. I found that to be odd and a inconvenience bc I was by myself and wasn't going to leave my luggage with stran

It was terrible do not come here.

Pros: Nothing Cons: That they weren’t able to provide a refund when I never stayed there.

Very clean lovely rooms

Nasty attitude from manager and staff

Pros: General manager and front desk staff was rude and impossible to deal with .no hostility at all. Lazy and difficult. The only ones that were nice was the house keepers. They were respectful and always smiling. Cons: General manager put a dnr on me because I held her accountable for the way she treated me. I was told I wasn't important by the General manager because I didn't pay for 7 days. So people that pay daily are treated like trash by them. I highly recommend u to take your family or yourself somewhere else