Extended Stay America Suites Washington DC Reston

1. Waited at reception for an hour there was no one to attend customers 2. Room was smelly and dirty 3. AC was not working when i turn on it was making lot of noise

I checked into the hotel and went to the room. I was instantly hit with the smell of cigarettes. There were random spots of what appeared to be blood on the wall in the bedroom and bathroom. Either the toilet seat was stained or not cleaned, I didn't inspect close enough to tell the difference. The shelves on the bedroom and bathrooms walls were broken and half falling off. The lock latch on the door was busted off. The screen on the window was torn and that was all I noticed in the first 5 minutes. It looked like someone had a fight in the room, but I didn't feel safe to stay. We promptly le

Don’t stay here! Unsafe. People in the room next to me smoking weed on the balcony. Cops came and arrested a guest in a room below me. 5 cop cars. Room was horrible. AC unit was acting up. Way too loud. Carpet was disgusting. Couldn’t walk barefoot. Stay away!

Customer service is okay. Room is veru dirty. Smells like cigarette upon checking in. Someone took off the smoke detector. Stove doesnt work..carpet os so dirty.

Everything was good and the reception so polite.