Four Seasons Hotel Austin

Wonderful View

A rare update due to a starkly better experience. The commercial sales director was wonderful and was able to resolve a booking issue. So after previously having nothing but bad times here (loud construction noise, water going out in my room), I gave Four Seasons another shot. I’m leased to report that I can see what (some) of the fuss is actually about with these good reviews. From the bellman to the housekeeping to concierge, the hotel staff was wonderful. The room was clean, especially the shower which was spotless. The view was amazing from the 9th floor overlooking ladybird lake.

Disappointing experience

I've had nothing but poor experiences here. The first time I stayed here they had me in a room with loud construction noise, the water went out in my room, and the lobby bathroom was out of order, among other things. When one books a 5 star hotel, one expects to be able to sleep and go to the bathroom. A few weeks ago my colleague and I tried to book rooms for an upcoming conference being held on location. His booking went through, but I was told mine did not because the block was now full. When I called customer service, they reached out to sales team, and said their best offer was a roo

Wonderful spot in Austin; resort style vibe in the middle of downtown.

This was a pleasent surprise. Off the bat, this has the vibe & quality of a resort style Four Seasons property - but located at the heart of Austin Downtown. It was peak time during our visit, as its the World Cup, and one of the teams were camping there. Despite of the occupancy rate pressure; service was impeccible. This is a good Four Seasons property, and for sure the best 5 star experience in town by far.

Centrally Located 5-Star Four Seasons in Austin

Exactly what you would expect from a Four Seasons. The staff were incredibly friendly and attentive, the rooms and amenities were of incredibly high quality, and you can't beat the location. The hotel is in the heart of everything, and so many great shops, bars and restaurants are within walking distance. My room also overlooked Lady Bird Lake, and the views were incredible. Since I was here on business I didn't spend a ton of time at the hotel however, I did have a drink at the bar in the lobby, which was erred in a glass cowboy boot which was fun. The hotel also had a partnership going with

Pros: Great luxury hotel. Beds extremely comfortable Cons: That the very high room rate didn't in include breakfast