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Exceptional
158 reviews
9.4
1 / 33
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Stay1 night

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About this hotel

Gen Hakone Gora is a 5-star hotel in Hakone, Japan.

Mountain Views and Family Rooms Enjoy stunning mountain views and comfortable family rooms at Gen Hakone Gora. Certain units even come with a private bathroom and balcony for a more luxurious experience. Geothermal Area with Hot Springs Located in a geothermal area, our ryokan offers easy access to nearby hot springs, perfect for guests looking to unwind and relax after a day of exploring Hakone. Convenient Amenities and Nearby Attractions Indulge in a stay with convenient amenities like free WiFi, a lift, and complimentary private parking. Explore nearby attractions such as Shuzen-ji Temple and Fuji-Q Highland during your visit. Book your stay at Gen Hakone Gora for a memorable Hakone experience!

Guest reviews

9.4
Exceptional
158 reviews

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Jul 2026Aug 2026
Showing 5 of 158 reviews
Maisie🇭🇰
30 Aug 2026
10.0

Very nice

Pros: View is great Cons: None

Jenny🇦🇺
20 Jul 2026
7.0

Unfortunately the food was a real issue for us.

Pros: The room Cons: No restaurant, no bar, mostly raw food

Gabrielle🇺🇸
10 Jul 2026
10.0

A lovely few days in Hakone

Pros: All we can say is wow! What an absolutely phenomenal time we had at Gen Hakone Gora. Of our two weeks in Japan, this was the absolute highlight. We were only there for two nights and immediately knew that we should have scheduled a few more nights. It was exactly what we needed - peaceful, relaxing, removed from the busyness of the world. It was absolutely lovely. We had a beautiful view of the mountains from our room. The onsen was extremely clean and well-taken care of. The attention to detail in decor was remarkable. We also loved the tea, snacks and wine that were available for guest

Nancy🇺🇸
8 Jul 2026
3.0

A very disappointing experience and definitely not aligned with reviews or cost

Pros: I just returned from a 12 day trip to Japan. My adult daughter and I were absolutely thrilled with every aspect of our trip, but Gen Hakone Gora was the one disappointment. While the room itself and its comfortable spaces were lovely, we both agreed the food, service and overall experience was incredibly disappointing. Not only was the food horrible, but the hotel is set up in a way that forces you to stay in your rooms when you're not out and about. There's very little positive to say, although we did enjoy the proximity to Gora and appreciated the car service to and from the train

abdulla🇶🇦
5 Jul 2026
8.0

Amazing experience

Pros: The view Cons: The toilet

Typical weather

November here averages 14°C, with around 107 mm of rain across the month.

Climate data: NASA POWER

Twenty-year averages for this area, not a forecast.

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