From MX$2,222 a night — varies by your dates
Londres 130, Mexico City, 06600View on mapWe check prices live for the dates and guests you pick.
Geneve Ciudad de México is a 4-star hotel in Mexico City, Mexico.
Experience luxury and comfort at Geneve Ciudad de México, where elegance meets modern convenience in the heart of Mexico City. Indulgent Spa Services Unwind in our exquisite spa, offering a range of treatments including massages, body therapies, and rejuvenating facials designed to pamper and relax you. Gourmet Dining Options Savor delightful international cuisine at La Veranda Bistro, or grab a casual bite at our coffee shop/cafe. Our bar/lounge is perfect for an evening drink, and room service is available for your convenience. Prime Location & Amenities With complimentary Wi-Fi, a business center, and meeting facilities, we cater to both leisure and business travelers. Enjoy the comfort of our 226 air-conditioned rooms equipped with premium bedding and modern entertainment options. Don’t miss your chance to experience this luxurious getaway—book your stay today!
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good and noisy
The room was clean, but it wasn't cleaned on the second night. The hotel looks luxurious, but the rooms are just clean and not as impressive and artistic as the lobby. The breakfast seems plentiful, but the ingredients are of low quality. Disliked · The noise from the street. The incompetence of the staff because I had to tell them and call them to remind them to give us free water, which should have been placed in the room if it had been cleaned.
DIRTY SHEETS/TOWELS
First room across from people smoking, complained twice. Music blasted until 4am Saturday. Sheets had black makeup. Switched rooms, sheets on new bed had makeup. Towel had lipstick stains. Shower curtain smelled like wet dog, told front desk, curtain not changed. Asked for manager, told he wouldn't be available until later in the day and that the front desk was unable to assist once payment is processed, which is upon arrival.
IF YOU WANT TO FEEL IGNORED - STAY HERE
I would rate this a 2.5 I stayed at Hotel Geneve from 16-23 December 2025. I have never written a review however, staying at this hotel prompted me to write. During our stay, we experienced the following: * Housekeeping consistently did not service our room until after 3:00 PM. * A basic service lapse in which we ran out of toilet paper and had to request it twice within one hour (once in person at the front desk and again by phone). The final incident, however, was particularly concerning. On Sunday, December 21, my husband became ill while dining off-site. I returned to the hotel and req
Horrible customer service
Great hotel, great location. Customer service non existence. Maid was horrible, room was not clean properly. I booked directly with the hotel, I have emailed them the email that I have to google - customer service. Never received a respond to my email. I found a WhatsApp number - I've sent a message and no respond. I have to contact some one in Mexico for them to call and make some changes. The staff at the hotel, never acknowledge me on my way or out. Really bad service. But great hotel. Unless you do not mind the horrible service. It is a great hotel to stay, great location.
Don’t bother with the lobby bar
We tried to end our New Years Eve celebration with a drink in the lobby bar and the serving staff completely ignored us for over 1/2 an hour. They served other tables but completely ignored us. I spoke to three different servers and the said the would be just a minute. But after 30 minutes we left. I also tried to speak to the hostess at the restaurant. She said she would get someone, but then the restaurant manager intervened and told her off for speaking to me because I was not a restaurant guest. I complained to the front desk and the clerk just looked at me like a stunned rabbit. Re
October here averages 13°C, with around 64 mm of rain across the month.
Climate data: NASA POWER
Twenty-year averages for this area, not a forecast.