Global Luxury Suites Bethesda Chevy Chase

Great amenities, but the stressful check-in delay overshadowed our stay.

Pros: The rooftop pool and deck area were very nice and provided a great space to relax. The concierge was also very pleasant, helpful, and professional throughout our interactions. Cons: The check-in experience was extremely stressful and disappointing. Our 4 PM check-in was delayed until approximately 7 PM because the previous guest had not checked out and the unit had not been cleaned. No alternative unit was available, and I had to make numerous calls for updates. Since this was a one-night stay for my daughter’s birthday, the delay significantly disrupted our plans and caused us to be lat

Pros: I love that it’s an apartment. Cons: It’s close to everything.

good!

Pros: The location is excellent, and it is close to various facilities.The room was spacious and clean. Cons: There were many errors and verification steps related to the billing, which made the back-and-forth take a long time.

I lined the space but did not like the uncertainty of being able to get into my room or having to wait for parking passe

Pros: The apartment was nice and clean and the every concierge was friendly and welcoming. The staff in the leasing office went above and beyond to help. Cons: I did not receive my parking passes even though I called twice before arriving and sent in the required forms. I also only received one key although I was assured I would have 2. Also my key fobs stopped opening the door twice, luckily the leasing agents were still there to reactivate them. This seems to be a recurring problem and one that should be so simple and easy to accommodate but also one that is vital to a guest’s comfort and sa

Great apartment

Pros: The apartment was really nice Cons: Needed towels for 5 people. Only had 1 packet of dishwasher detergent. With a family of 5 and actually cooking,we needed to run dishes nightly. I would also have liked to have cleaning wipes available. It would also have been nice to have parking pass in advance. It wasn't offered at time of booking.