Worth a 5 star
They are worth a 5-star. Great view, great location, friendly staff, good breakfast, good-quality bed, pleasant front desk interactions, and experienced concierge... all were perfect.
2 Sept → 3 Sept · 1 night · 2 guests
Grand Kempinski Hotel Shanghai is a 5-star hotel in Shanghai, China.
Luxurious Spa and Recreation Indulge in massages and facials at the full-service spa, or unwind in the indoor pool and health club. Don't miss the chance to relax in the spa tub during your stay. Fine Dining and Drinks Enjoy a variety of culinary experiences at the hotel's 4 restaurants, or opt for 24-hour room service. Sip on refreshing beverages at the 2 bars and lounges, ensuring a delightful stay. Convenient Amenities and Services Take advantage of complimentary Wi-Fi, concierge services, and gift shops. Stay productive with the business center and event facilities, all while benefiting from the free self-parking provided. Book your stay at Grand Kempinski Hotel Shanghai for a lavish experience in the heart of Shanghai!
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Worth a 5 star
They are worth a 5-star. Great view, great location, friendly staff, good breakfast, good-quality bed, pleasant front desk interactions, and experienced concierge... all were perfect.
Excellent for Lady in red team
I would like to extend my sincere appreciation to Katherine and the entire Lady in Red team at Grand Kempinski Hotel Shanghai. Their personalized service truly stood out—attentive, thoughtful, and delivered with genuine care. A special thank you for handling the air conditioning issue with such professionalism and efficiency. The team acted promptly and ensured a smooth resolution, which made a significant difference to my stay. Overall, the experience was top-notch, reflecting the high standards of the brand. That said, there is an opportunity for improvement within Housekeeping. The cleanlin
Have a Beautiful View of the Bund and The Pearls Tower
We Really Happy to stay in this Hotel, especially Miss Judith and Grace have excellent service. We will come back to this Hotel👍👍👍
BEST SERVICE AND HOSPITALITY EVER
We really Happy to stay in Grand Kempinski it is our second time for the New Years and we deeply appreciate Miss Judith and Miss Grace really wonderful service and hospitality....Mrs Judith and Miss Grace have given us the most Excellent Service ever.. Will come back again for sure..Go Grand Kempinski Shanghai
Very good arrangement
The hotel staff was very friendly and kind and very cooperative in their hospitality and service. Finally, I would like to express my special thanks to Ms. Eva, who was very friendly and honest in her cooperation and was responsive in a cheerful manner. Thanks AHosseiny