Hampton Inn & Suites Seattle North/Lynnwood

Disappointing experience – unexpected upgrade and additional charges

We booked four nights at the Hampton Inn through Booking.com for five people — three adults and two teenagers. Unfortunately, our travel was delayed by a day, so we stayed for three nights. On arrival, we checked in and a $100 holding fee was taken, which we were told would be returned at checkout. When we got to our room, we discovered there were only two king-size beds, despite the Booking.com listing stating that the room was suitable for five people. Our booking clearly included the number of guests and their ages. I went straight to reception and spoke to the manager. Initially, we were t

It was ok

Pros: Loved the 24 hour pool Cons: Small rooms

We had a very pleasant stay and felt comfortable throughout our visit. Our One-Bedroom Suite was spacious enough for our

Pros: The Beds ! Cons: Cleanliness behind the doors, especially in the bathroom, behind the beds, underneath the refrigerator door, as well as in the hotel hallways and stairwell.

Yadira was very welcoming and attentive.

Pros: Friendly staff. Hotel is in a central location near many stores. Cons: N/A

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