Hard Rock Hotel Marbella - Puerto Banús

Fantastic

Pros: Everything Cons: Toiletries in bathroom.

Vriendelijk personeel bij inchecken

Pros: Heel vriendelijk personeel behulpzaam nadat we een klacht hadden over de geboekte kamer die booking met Hard rock Hotel had ingekocht en ons werd toegewezen. Cons: De geboekte kamer. Kwam niet overeen met wat we hadden geboekt.

Overall, it is a clean and comfortable hotel with a good location, but there are a few areas that could be improved.

Pros: Overall, I had a good stay. The hotel was clean, the room was comfortable, and the room service was very good and fast. The bed was very comfortable, and I also enjoyed having a balcony. The location is good and convenient. Parking was easy to find close to the hotel and was free of charge. Parking directly outside the hotel entrance is available for an additional fee of around €40. Cons: There were a few downsides. I asked about a late checkout, but the hotel charges €30 for each additional hour, which I found quite expensive. Breakfast was quite basic and was almost the same every da

Pesadilla en Marbella: La vergüenza de la cadena Hard Rock Hotels

Pros: Nada nos ha gustado.Ha sido la mayor decepción de mi vida para la categoría del hotel y lo pagado por la estancia Cons: Suelo de la piscina infinity roto por varias partes y no se han molestado ni en recoger las piezas sueltas,barandillas y escaleras de piscina sueltas,bordes de la piscina llenos de mugre que no se limpia. Habitación con olor a humedad,vistas a la autopista,grifo del lavabo sin su cromado original,embellecedor del interruptor suelto que se me quedó en la mano (mandaron a una persona a repararlo pero se quedó igual), no había cápsulas de Nespresso al lado de la cafetera

Pros: Está todo bien y el personal súper Cons: El aparcamiento exterior