Facilities for disabled guestsWheelchair accessibleFitness facilitiesWiFi availableFree WiFiParkingNon-smoking roomsAir conditioningFitness centerSwimming pool24-hour front deskRestaurantRoom serviceHeatingTerraceFamily roomsPets allowedLift / ElevatorLaundryLuggage storageExpress check-in/check-outBarMeeting/banquet facilitiesHot tub/JacuzziDry cleaningValet parkingNon-smoking throughoutOutdoor poolShared lounge/TV areaParking garageMinimarket on siteKid mealsSnack barATM/cash machine on siteHeated poolElectric vehicle charging stationVending machine - drinksVending machine - snacksKid-friendly buffetSalt-water poolShuttle service (free)Outdoor furnitureSun loungers or beach chairsWine/champagneShuttle serviceStaff adhere to local safety protocolsLaundry washed per local authority guidelinesGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusHand sanitizer in guest room and key areas
Stay1 night
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17 Sept → 18 Sept · 1 night · 2 guests
About this hotel
Hilton Garden Inn Jacksonville Downtown Southbank is a 3-star hotel in Jacksonville, United States.
Luxurious Stay in San Marco
Outdoor Pool and Hot Tub: Enjoy a relaxing dip in our outdoor pool or unwind in the hot tub after a busy day exploring Jacksonville.
Modern Amenities: Stay connected with free Wi-Fi, catch your favorite shows on a flat-screen TV with HBO, and listen to music with the iPod docking station in every room.
Convenience at Your Fingertips: Take advantage of our gym, business center, laundry facilities, and on-site cash machine for a hassle-free stay.
Experience comfort and convenience at Hilton Garden Inn Jacksonville Downtown Southbank. Book now for an unforgettable stay!
Timeline — click any square to jump to that review
Jul 26Aug 26
Showing 5 reviews
Stacey🇺🇸
30 Aug 2026
10.0
Nice hotel and great location for a Jaguar’s game
Pros: I loved that the Gameday express bus picked up at my property
Cons: There were charges for everything. The pet fee was outrageous. I travel with my dog all the time and I was charged 3 txs the normal rate and I never knew what that charge was till check in. It is not posted on website anywhere. I was even charged for parking and there was a charge for breakfast. A one night stay ended up costing me $100 more than expected and was not a good deal at all. Definitely not worth what I paid for a 1 night stay. The hallway of my floor had not been vacuumed.
Marsha Mo🇺🇸
25 Aug 2026
10.0
Nice Hotel
We loved our room! It was a corner unit with 3 large windows on the 7th floor with a beautiful view. Bed was very comfortable and the bathroom was very nice with a large walk in shower.
John & Natalie🇺🇸
18 Aug 2026
10.0
We will be back. Customer service absolutely excellent!
Pros: Everything!
Cons: It was fabulous.
Anthony🇺🇸
9 Jul 2026
3.0
Pros: NA
Cons: Yall charged me for parking and I didnt even park
Pros: NA
Cons: Yall charged me for parking and I didnt even park
Christopher🇺🇸
5 Jul 2026
9.0
My stay is always great they just need to take care of things being charged to your room
Pros: It was great
Cons: Some one charged room service to my room and parking took me 3 day to get this taken care of I didn't like that at all
Typical weather
September here averages 26°C, with around 147mm of rain across the month.
A twenty-year average for this area — a guide to what to pack, not a forecast.