Hilton New Orleans / St. Charles Avenue

Very uncomfortable didnt feel relaxing.

Pros: The room was right by the elevator Cons: My room wasn't cleaned during my stay I had to ask 2 times to have it cleaned. Elevators took long to open. Lots of construction going on.

Horrible and uncomfortable

Pros: The customer service was ok Cons: Everything was horrible, the smell of the hotel, my room door was coming of the door ceiling,

I would stay here again and again...

Pros: Hotel and room was very nice and clean..the staff amazing..in particular Ernel (doorman extrordinaire) was super, he really seems to love his job!! Cons: Our room's view was of a neighboring building's roof and hvac system. We like Hilton so much we're going to join their rewards program with hopes it will afford us a better view in the future.

Last time using Hilton Hotel

The location is great, walking distance to Burdon Street, restaurants, lil markets and shops. Atmosphere walking in is great. Rooms are basically bare, bed, desk, and a desk armless chair. The company must not believe in being comfortable in the room. Then when I asked to check out and go to another hotel, I was initially told I would not be charged for the 1st night. Tori, the front desk supervisor was amazingly professional but her boss Maya, came up overruled Tori and wanted to charge me As I was talking to Tori, Ms. Maya interjected herself into the conversation. She was loud, aggressive

Excellent front desk staff

Tori at the front desk provides outstanding service, offering great support, endless patience, and a warm welcome. She went above and beyond to make our stay awesome!