Holiday Inn Express Hotel & Suites by IHG

The hotel was very nice and clean. Breakfast was good and what you would expect for hotel breakfast. The pool area is being renovated so when that’s done, it will be nice too.

To start, we checked into the hotel on the 3rd. The day we checked in we were placed in a room that was already occupied. (Which is fine, accidents happen) We moved to our new room and requested more towels, because we have 5 people in our family. We was told that the hotel only had enough towels for each room. We was given two additional towels then. We requested the bedding and the towels be changed several time prior to leaving to visit family on the second day, they said that they would take care of it. However, when we return back to the room, everything was exactly how we left it with no

No water in the pool, large group of motorcycles blocked the entrance doors making it tricky to enter with luggage, and groups of young children running up and down the hallway late at night laughing and shouting.

Close and convenient to my destination(customer)

The staff was very kind and accommendating.