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Indianapolis · United States

Holiday Inn - Indianapolis Downtown by IHG

From around US$257.39 a night — varies by your dates

515 S West StreetView on map
Very Good
1,235 reviews
7.7
1 / 28
Facilities for disabled guestsAccessible parkingFitness facilitiesWiFi availableFree WiFiParkingNon-smoking roomsAir conditioningFitness centerSwimming pool24-hour front deskRestaurantBusiness centerHeatingLift / ElevatorLaundryLuggage storageExpress check-in/check-outSafety deposit boxBarFax/photocopyingMeeting/banquet facilitiesNon-smoking throughoutDaily housekeepingShared lounge/TV areaParking garageMinimarket on siteAllergy-free roomSnack barATM/cash machine on siteVending machine - drinksIndoor poolVending machine - snacksWine/champagneFruitsShallow endStaff adhere to local safety protocolsLaundry washed per local authority guidelinesGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedProperty cleaned by professional cleaning companiesPhysical distancing in dining areasCCTV in common areasFace masks for guests availableSecurity alarmBreakfast takeaway containersKey card access
Stay1 night

Ready to book?

17 Sept18 Sept · 1 night · 2 guests

About this hotel

Holiday Inn - Indianapolis Downtown by IHG is a 3-star hotel in Indianapolis, United States.

Modern Accommodations with Free Amenities Holiday Inn - Indianapolis Downtown offers modern rooms equipped with microwaves and refrigerators. Guests can enjoy free wireless internet access and a completely non-smoking environment. Convenient Location Located in downtown Indianapolis, the hotel is close to popular attractions such as the Indiana Convention Center, Lucas Oil Baseball Stadium, and the Indianapolis Motor Speedway. Explore nearby scenic spots like White River Park and the Indianapolis Zoo. On-Site Dining and Fitness Facilities Indulge in delicious meals at the hotel's on-site restaurant serving breakfast and dinner. Stay active at the fitness center and unwind in the indoor pool. For a comfortable and enjoyable stay in Indianapolis, book your room at Holiday Inn - Indianapolis Downtown now.

Guest reviews

6.2
Mixed
5 reviews

Timeline — click any square to jump to that review

Jul 26Aug 26
Showing 5 reviews
Morgan🇺🇸
28 Aug 2026
3.0

Wouldn’t stay here again. Need to update parking policy.

Pros: It was close to my destination. Front desk staff was friendly. Cons: Paid parking. The staff said “are you parking with us today?” Isn’t everyone parking?? An additional $25 charge to park is crazy. Our comforter also had two big black/maroon stains.

Hollis🇺🇸
26 Aug 2026
10.0

Overall it was a good experience

Pros: I did not get the breakfast due to not wanting to pay for it. The location was perfect for the venue I was attending. Overall it was a good experience. Cons: I did not like that there were not too many restaurants within walking distance. The room looked clean but there was a piece of clothing that was from a previous guest that was found. I didnt like i had to pay for parking.

mariavM5201FM🌐
24 Aug 2026
2.0

Service Failure Due to Inadequate Staffing and Management Oversight

Hotels know well in advance when they are expecting a busy week, and that is precisely why management is responsible for ensuring adequate staffing levels when the property is fully booked. Unfortunately, that was not our experience when we arrived on August 15. We had to wait six hours before our rooms were ready due to a lack of housekeeping resources. Meanwhile, there appeared to be little support from hotel management, as the front desk staff were unable to provide solutions or meaningful updates. So it seems, it's my problem that they have a full booked hotel. Furthermore, as an IHG me

Ralph🇺🇸
7 Aug 2026
10.0

The staff are excellent and very helpful.

The staff are excellent and very helpful.

Jessica🇺🇸
21 Jul 2026
6.0

No communication about there being no rooms available late at night.

Pros: Location, bed was comfortable Cons: We showed up at 9pm and there was no room ready for us. We along with several others waited over an hour to be able to check in. No call or text to let us know there would be a late check in. After traveling, waiting in a hotel lobby is the last thing you want to have to do.

Typical weather

September here averages 19°C, with around 81mm of rain across the month.

A twenty-year average for this area — a guide to what to pack, not a forecast.

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