Holiday Inn London - Shepperton by IHG

Excellent

Was at the hotel less than 1 minute and Tea from reception gave us the warmest welcome. Give the girl a raise! Fantastic people skills. Brilliant start to the trip

OUR CRICKET GROUP'S STAY 2ND OF AUG TO 5TH OF AUG AT HOLIDAY INN SHEPPERTON

We just stayed for 3 nights for our 150yr anniverssary cricket tour. This was a group of 50 with 27 youth players and 21 adult with 2 choldren. For the location, decor, facilities, and hotel in itself as the group manager I was pleasantly impressed. Customer service from each one if the staffs that I had interacted with were very professional and helpful especially the two front office ladies Celine and Tea. They were attentive, professional, they listened and certainly went above and beyond to make our stay an enjoyable one. Having these two capable ladies at the front and dealing with them c

OUR CRICKET GROUP'S STAY 2ND OF AUG TO 5TH OF AUG AT HOLIDAY INN SHEPPERTON

We just stayed for 3 nights for our 150yr anniversary cricket tour. This was a group of 50 with 27 youth players and 21 adult with 2 children. For the location, decor, facilities, and hotel in itself as the group manager I was pleasantly impressed. Customer service from each one of the staffs that I had interacted with were very professional and helpful especially the two front office ladies Celine and Tea. They were attentive, professional, they listened and certainly went above and beyond to make our stay an enjoyable one. Having these two capable ladies at the front and dealing with them ce

Always excellent!

Another lovely stay at hotel….breakfast brilliant and staff the best….Hassaan for getting room organised and Julie and Alison in the restaurant…..Hope we have many more visits!

August 2026

I've stayed here a lot over the last 2 years around 30 times roughly. Upon arriving I was met by Celine, friendly, warming and probably one of my best welcoming if I'm being honest. When Celine was checking me in I queired my missing Greener points from previous stay which she rectified straigh away thanks Celine. The hotel is quite busy as summer holidays are a busy time, and the pool in particular was closed at some points Also the steam room again was out of action which is disappointing as this when working is a great Steam room. Room, lovely and cool, usually the AC in most hotels is p