jeromeh674🌐
5 Apr 2026
Front desk lack of empathy
Ok but service was always rushed and when I asked for a late checkout I was rudely told that 12 is the latest on a Sunday?
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Washington · United States
Holiday Inn Washington Capitol - Natl Mall by IHG
From US$258.45 a night — recent price
550 C St SW, Washington, District of Columbia, 20024View on mapExcellent
585 reviews
1 / 33
Wheelchair accessibleWheelchair accessible parkingWheelchair-accessible public washroomWheelchair-accessible van parkingWheelchair-accessible poolWheelchair-accessible fitness centerWheelchair-accessible on-site restaurantAccessible shuttleNo accessible shuttleFitness facilitiesExpress check-outElectric car charging stationComprehensive recycling policyLong-term parking (surcharge)Free WiFiSwimming pool24-hour front deskTerraceLuggage storageExpress check-in/check-outConcierge serviceOutdoor pool - seasonalOutdoor furniturePicnic areaElevatorFitness facilitiesATM/bankingGift shops or newsstandShopping on siteConference spaceGolfing nearbyBreakfast available (surcharge)Safe-deposit box at front deskMultilingual staffFree newspapers in lobbyPorter/bellhopExpress check-outInternet access in public areas - high speedSmoke-free propertyTours/ticket assistanceAssistive listening devices availableBraille or raised signage24-hour business centerSelf parking (surcharge)Computer stationLong-term parking (surcharge)24-hour fitness facilitiesElectric car charging stationShared microwaveWater dispenserBallroomBanquet hallLED light bulbsRenewable energy source - geothermalCovered parkingSecured parkingVisual alarms in hallwaysHandrails in stairwaysFood and water bowlsWell-lit path to entranceStair-free path to entrancePool hoist on siteAt least 80% of all lighting comes from LEDsWater-efficient showers only
Stay1 night
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17 Sept → 18 Sept · 1 night · 2 guests
About this hotel
Holiday Inn Washington Capitol - Natl Mall by IHG is a 3-star hotel in Washington, United States.
Recreational Facilities Make the most of your stay with our 24-hour fitness center and seasonal outdoor pool to relax and unwind. Dining Experience Indulge in delectable American cuisine at 21st Amendment and enjoy a refreshing drink at the bar/lounge. Event Spaces With 8000 square feet of conference space and 7 meeting rooms, we are the ideal choice for your events in Washington. Immerse yourself in the heart of Washington with Holiday Inn Washington Capitol - Natl Mall. Book now and explore the iconic National Air and Space Museum and National Mall just minutes away!
Location
Get directions →Guest reviews
6.8
Mixed
5 reviews
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Mar 26Apr 26
Showing 5 reviews
6.0
375kristag🌐
4 Apr 2026
Don’t Stay Here
I had higher expectations with this being an IHG. Towels were really sad. Fridge did not work - neither of them bcs I called 3 times to get a working one. Toilet handle was barely hanging on. Shower did not drain during the shower (thankfully it would eventually drain in between ppl showering). Parking was more expensive than advertised. Directv signal was so weak we couldn’t watch tv.
MZCho🌐
3 Apr 2026
Great stay
Location is very convenient, close to all museums and monuments. Room is very clean, breakfast buffet is worth the price. Check in is quick and professional. This is our third stay and we will come again.
oliviaty99🌐
31 Mar 2026
Paying for the Location
I had a truly average experience when staying here a few months back. The rooms were okay— the bed was comfortable, but the sheets had a few stains on it, the in-unit AC wasn’t going continuously and elicited an odd sound and odor (so much so that I actually doordashed a scented wall plug), but everything else was fine— the bathroom was clean, there was enough space for one person to store their belongings, a refrigerator, and housekeeping came every day. I was here in September when it was still quite hot outside, so I was a bit disappointed that the rooftop pool was already closed for the se
betesuld2🌐
21 Mar 2026
Holiday Inn Washington Capital
Great place to stay and close to walk to many museums or catch Metro to go wherever!
Typical weather
September here averages 21°C, with around 107mm of rain across the month.
A twenty-year average for this area — a guide to what to pack, not a forecast.